About Haya Support Services

We believe good support should feel personal.

Haya works with participants, families and support networks to provide dependable, respectful NDIS support across Melbourne, arranged around the way each person wants to live.

A smiling woman in a wheelchair enjoying a garden walk with a companion
A young man in a wheelchair laughing with a support worker in a bright living room

Our story

Practical support, shaped around real lives.

At Haya, we take the time to understand each participant's goals, preferences and routines before anything else.

Good support should fit around your life, not the other way around. That's why we work alongside families, carers and support coordinators to provide help that is reliable and genuinely useful.

Whether it's help at home, getting out into the community, working towards a job or navigating a big life change, our team focuses on the practical outcomes that matter to you.

Our mission, vision and values

Empowering people to live fulfilling, independent lives.

Our mission

Haya Support Services' mission is empowering individuals with disabilities to lead fulfilling and independent lives by providing personalised support services that enhance their well-being, promote inclusivity, and maximise their potential.

Our vision

To be the leading NDIS provider recognised for our commitment to delivering innovative, person-centred support solutions that enable individuals with disabilities to thrive within their communities.

What we stand for

Seven values behind every visit, call and conversation.

  1. Compassion

    We bring warmth, patience and genuine care to every visit and conversation.

  2. Empowerment

    We support your choices and help you build independence and confidence.

  3. Respect

    We treat every person, home and family with courtesy, privacy and dignity.

  4. Collaboration

    We work alongside you, your family and your support network as one team.

  5. Excellence

    We hold ourselves to high standards and keep improving the support we deliver.

  6. Integrity

    We are honest, transparent and accountable in everything we do.

  7. Advocacy

    We stand up for your rights and make sure your voice is heard.

Our approach

Support that starts with you.

  1. Step 1: We listen first

    Every relationship starts with understanding your goals, routines, preferences and what matters most to you.

  2. Step 2: We plan together

    Support is shaped with you and the people you trust, so it fits your NDIS plan and your everyday life.

  3. Step 3: We keep it working

    We check in regularly and adjust as your needs and circumstances change.

NDIS registration

A registered NDIS provider you can trust.

Haya Support Services is an approved, registered NDIS provider. Our registration details are below for participants, families and support coordinators.

Legal name
Haya Support Services Pty Ltd
ABN
38 688 244 457
Head office
Derrimut, VIC 3026
Website
www.hayasupportservices.com.au
Registration status
Approved

Approved registration groups

The NDIS support categories we are registered to deliver.

  • Assist-Life Stage, Transition
  • Household Tasks
  • Participate Community
  • Group/Centre Activities
  • Assist Access/Maintain Employ
  • Assist Personal Activities High
  • Assist-Personal Activities

Who we support

Working with people, families and the professionals around them.

Not sure if we can help? Give us a call and we'll talk it through together, with no pressure.

0402 201 291
  • NDIS participants
  • Families and carers
  • Support coordinators
  • Plan managers
  • Community partners
  • People of all ages and backgrounds

Looking for support?

Tell us about your goals and we'll help you explore your options.

Request a callback

Want to join our team?

We're always keen to hear from caring, reliable support workers.

Work with us