NDISRegistered provider in Melbourne

Support that helps you live life your way

Personalised NDIS support across Melbourne, shaped around your goals, your routines and the people who matter to you.

  • NDIS registeredApproved provider
  • Person-centredYour goals come first
  • Melbourne-basedHead office in Derrimut
A support worker and a smiling woman sharing a warm conversation at home
Centred on youYour goals set the direction

Working alongside

  • NDIS participants
  • Families and carers
  • Support coordinators
  • Plan managers
  • Community partners
A mother and her adult son smiling at a tablet together on the couch
A smiling woman in a wheelchair enjoying a garden walk with a companion

About Haya

Support built around you, not the other way round.

Before anything is arranged, we take time to understand your routines, preferences and goals. Then we provide the right level of help, and keep checking that it still fits as life changes.

  • Practical help with everyday life
  • Your choices respected
  • Families and carers kept in the loop
  • Confidence built step by step
More about Haya

Our NDIS services

Support for everyday life, health, work and community.

View all services
NDIS 0104

High Intensity Personal Activities

Support for high or complex daily needs

Complex and personalised assistance for participants with high support needs.

NDIS 0108

Transport Assistance

Help getting where you need to go

Safe and reliable support to attend appointments, community activities, education and employment.

NDIS 0107

Personal Activities

Help with personal care and routines

Respectful assistance with everyday routines, including hygiene, dressing and personal care.

NDIS 0114

Community Nursing Care

Nursing care at home or in the community

Qualified nursing support for health needs delivered at home or within the community.

NDIS 0115

Daily Tasks and Shared Living

Help with everyday tasks in shared living

Support with everyday tasks in shared, supported or independent living environments.

NDIS 0106

Life Stage and Transition Support

Support through life changes

Practical guidance through life changes such as moving home, starting new programs or increasing independence.

Not sure what you need?

Talk it through with our team and we'll help you find the right support for your plan and goals.

Talk to us
A man in a wheelchair grinning at his dog during an afternoon in the park
A young woman laughing with friends over coffee at a café

Why choose Haya

Dependable support, from the first call onwards.

Good support should feel personal and reliable. Here is what you can expect when you work with us.

We listen before we plan
Your first conversation is about you: your routines, what’s working, and what you’d like to change.
Support that fits your week
Visits are arranged around your routines and commitments, and adjusted as things change.
Clear, honest communication
You and the people you choose to involve always know what’s happening and who to call.
Regular check-ins
We review how things are going with you, so your support keeps working as your goals grow.
Start a conversation

Getting started

Four simple steps to getting support.

From your first conversation to ongoing support, every step is clear and easy to follow.

  1. Step 1: Get in touch

    Call, email or request a callback. We’ll listen to what you need and answer your questions.

  2. Step 2: Talk about your goals

    We get to know you, your routines and your NDIS plan goals, at a pace that suits you.

  3. Step 3: Shape your support

    Together we agree on the supports and schedule that work best for you.

  4. Step 4: Start and review

    Your support begins, and we check in regularly so it keeps working for you.

FAQs

Helpful answers before you get in touch.

Still unsure? Our team is happy to talk through your circumstances directly.

What services does Haya Support Services provide?

We provide a range of NDIS supports, including personal care, high intensity daily support, help with everyday tasks in shared living, community nursing care, transport assistance, employment support and help with life transitions. Each service is tailored to the participant’s needs and goals. See the Services page for details.

Who can access Haya Support Services?

Our services are available to people living with disability who are eligible for NDIS support. We also work closely with families, carers, support coordinators and community partners.

How do I get started?

Contact our team by phone or email, or request a callback. We will discuss your needs, review your NDIS plan where applicable and help develop a personalised support approach.

What areas do you service?

Haya Support Services currently provides support across Melbourne suburbs. Contact us to confirm whether services are available in your area.

How are services funded?

Most services are funded through an eligible participant’s NDIS plan. Contact us to discuss your funding arrangement and available support options.

Ready to talk?

Let's discuss the support you need.

Tell us about your goals and circumstances, and we'll talk you through the support options available.